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Thank you for making your way to Ron Carter Chevrolet GMC, your certified Chevrolet, GMC dealer serving drivers throughout Alvin and the surrounding areas. At our dealership, you'll find a solid selection of new, Chevrolet, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well... read more
3205 FM 528 Rd, Alvin, TX, 77511, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 8:00 p.m. | |
Tue | 08:30 a.m. to 8:00 p.m. | |
Wed | 08:30 a.m. to 8:00 p.m. | |
Thu | 08:30 a.m. to 8:00 p.m. | |
Fri | 08:30 a.m. to 8:00 p.m. | |
Sat | 08:30 a.m. to 8:00 p.m. | |
Sun | Closed |
RON CARTER GMC SERVICE IS NOT VERY GOOD AT KEEPING YOU INFORMED ABOUT YOUR VEHCLE
If I could give 0 stars I would. Horrible customer service. I had my car appraised and received an offer that was good for 7 days. I came back six days later and was told that they were not going to honor that price and offered me $3500 (yes, THREE THOUSAND FIVE HUNDRED) less than the original appraisal even though I had a piece of paper signed by the used car manager stating that the higher price was valid for 7 days. I asked to speak to the GM, a fella by the name of JK. Turns out this JK fella is rude, crude, and unprofes... read more
Zero stars! I would give negative stars if I could! Do not trade a vehicle with this dealer! I bought a brand new truck traded my SUV. I provided a detailed 10 day payoff instructions on SUV almost a month later my SUV has NOT been paid off!!! I have left voice messages, I emailed. I got one email response asking me for my 10 day payoff to which I sent immediately and reminded them they have had this information. I request status updates no responses! They processed my truck payment immediately so I now have a truck payment ... read more
Hey I own a small company and ordered a Savana van 6 months ago. After 4 months I called to get an update and it took 6 days of calling before they even got back to me. Then they told me it was ordered and it would be 2 more months. so I waited 2 months and call back to have them tell me that they didn't ever order the van and then made up an excuse that they don't but V8's in the 23 model even though it was an option on the website. This cost me and my company untold time and money. I wouldn't ever order anything from them.... read more
Bought a new Yukon AT4, and was told my parking sensors would be installed in 6 weeks. That was a year ago. Don’t believe a single word they say. My salesman is no longer at the company, and I am bounced around from one person who doesn’t care to the next. Beware my friends, after-sales support is atrocious and difficult. Exactly who you don’t want to trust $70k with.
I had a terrible experience with this dealership, specially with sales personal. Used cars market went up 30% and having this unprofessional service is unacceptable. More customer service training is required
I car with this company after a collision and my car came back super dirty. They say they do a courtesy wash but I doubt they did.
We purchased a 2019 Subaru and we’re lied to by the sales staff . The care was missing a cargo cover that we were told would be ordered. We also were told the car had a full size spare tire and we would be given a full tank of gas after purchase. Of course after we purchased NONE of this was honored. We returned to the dealership and were told basically to bad. The salesman said he was mistaken and we had to just accept he was wrong and dishonest. My advice get it in writing because they have zero customer service and lying ... read more
Absolutely mind blowing they are willing to throw away business by being unresponsive. Manager never contacted me, sold the car from under me and are just dishonest. Just remember that this crazy marker won’t last forever and when it slows your loyal customers won’t return. Bad business
Ron Carter Chevrolet GMC in Alvin has a 4.6 star rating with 4,995 reviews.
Ron Carter Chevrolet GMC in Alvin is open now. It will close at 8:00 p.m.