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Thank you for making your way to Ron Carter Chevrolet GMC, your certified Chevrolet, GMC dealer serving drivers throughout Alvin and the surrounding areas. At our dealership, you'll find a solid selection of new, Chevrolet, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well... read more
3205 FM 528 Rd, Alvin, TX, 77511, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 8:00 p.m. | |
Tue | 08:30 a.m. to 8:00 p.m. | |
Wed | 08:30 a.m. to 8:00 p.m. | |
Thu | 08:30 a.m. to 8:00 p.m. | |
Fri | 08:30 a.m. to 8:00 p.m. | |
Sat | 08:30 a.m. to 8:00 p.m. | |
Sun | Closed |
Insanely expensive. Did not go over all services and fees until AFTER completed. Tried to charge over $200 for an air filter, until we questioned then all of a sudden is was brought down to $80.
I have an appointment for 7 am on a Tuesday. We dropped the vehicle off on Monday afternoon around 3:30. I receive a text on Wednesday wanted to know if I wanted to reschedule. They must not have looked at my vehicle on Tuesday. I called three more times on Wednesday with the latest around 4pm. I was asked on the last call what year was my vehicle. No service on my vehicle for two days now. I showed up Thursday to pick up the vehicle. I was asked if I received a phone call. I replied no that’s why I was picking it up. I was ... read more
My rear bumper was damaged by someone at the dealership. My service advisor notified me of the incident. The service manager agreed to have the bumper repaired. I have not been notified that the estimate I received would be covered by Ron Carter service. Very disappointed.
On day of service we are in waiting area and so many loud voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change and tire rotation. They charged to replace a weather seal around back door and should have been covered by warranty only had vehicle 1 1/2 and been waiting on a phone call regarding getting our money back for that charge. We have been here a few times and never had any complaints until now. 9 days now and waiting for a re... read more
Poor service. They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they said.."Sorry, come back in a few days..
It took two hours for oil change and that unacceptable One hour is reasonable may go somewhere else next time
The individuals helping me have been great, but the outcome to date has been extremely unsatisfactory. My vehicle was brought in (inoperable) on 06/22, and verified as covered under the power train warranty (faulty transmission valve). However, no completion date can be provided (which I understand and accept), but I have not been provided with a loaner or a rental. I have been left without a vehicle for an undetermined amount of time, for an issue with my vehicle that is a GM quality/warranty item. This has been extremely d... read more
I have lost complete trust and respect in the service department at this dealership. I have done all maintenance and repairs at this dealership since i purchased my vehicle in 2017. I had to replace my transmission 2 months ago. I had to invest another $800 on the AC - that's fine. Then I had to replace the shocks. Here is where I lost my trust and respect not only with the rep who misquoted the price for the repair. The rep forgot he gave me an estimate with the price circled and it said before taxes. I dropped off the vehi... read more
I came in for rear view mirror not working. Was in service for 7 days. All to tell me that don’t have the part.
Ron Carter Chevrolet GMC in Alvin has a 4.6 star rating with 4,995 reviews.
Ron Carter Chevrolet GMC in Alvin is open now. It will close at 8:00 p.m.