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Ron Carter Chevrolet GMC in Alvin
- Car Dealers
- Alvin, TX
About this business
Thank you for making your way to Ron Carter Chevrolet GMC, your certified Chevrolet, GMC dealer serving drivers throughout Alvin and the surrounding areas. At our dealership, you'll find a solid selection of new, Chevrolet, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well... read more
Location details
3205 FM 528 Rd, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 8:00 p.m. | |
| Wed | 08:30 a.m. to 8:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 8:00 p.m. | |
| Sat | 08:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The guy that checked me in was great. I brought my Yukon in for 3 issues. A recall, adisplay issue where the checking guy clearly saw the discrepancy between the radio and the dashboard, and was very familar with my side mirror issue. The car was returned with notations that they could not reproduce the issues. Today I started and stopped my car about 11 times. Each time I was required to select the side mirror, but their technician could not reproduce the problem. Now I have to spend the time to reschedule another service c... read more
Was sold a truck that had an open recall. Was told that it had been done when it hadn't.
This was the worst customer service I have ever received from Ron Carter. The service representative was rude and impatient. I had to call multiple times per day to hope and catch her once because she did not return my calls. For the first 3 days, she just told me the tech hasn’t even gotten to my vehicle yet. She kept saying she was going to talk to the tech and call me back but did not. Each day I called to get an update and finally got in touch with the tech she sounded inconvenienced. I waited and paid for a rental car f... read more
My review is two part: sales and service department. Sales - First time there we were looking at a bronco for my girlfriend, we did not end up buying one but the sales person was great and informative. Second time, I was looking for a truck. I looked at the Denali and asked the sales person to see what they would give me for my current truck (it was very fair, what they offered). However, I don’t appreciate the whole, we keep your keys with the manager thing. I had just started looking at trucks and wanted to explore my opti... read more
bringing it back in . ..fab and locks still not working after 400.000 ridicous I purchased 3 trucks... no future with me Margit Buchman
The first time I picked up my vehicle it wasn’t ready so I had to leave it again for another four weeks before I was given a loaner for them to actually get my card that they needed. I was finally able to pick up my vehicle After eight weeks. Besides that thus far a week later has been OK.
My salesperson was Eric H. He was professional, helpful and patient. Was disappointed my car was not ready at the scheduled time. I waited for the cleaning of the vehicles for almost and hour. Then had to go and have the front and rear seats cleaned. They were stained pretty bad.
Sales department was great. I never felt pressured. Finance department was below subpar. I chose to finance with my own bank and not the dealership. Finance dept told me I needed to contact my bank to fill out the remaining paperwork. “It’s not their job otherwise he would have to be there all day. “ I said it is your job.. I’ve bought numerous cars at other (local) dealership and I have never had to call both financing ends. The dealership has always taken care of everything. They let me walk out with the car without paperw... read more
Very poor communication. Slow and sloppy work. Over the course of a week we dealt with 5 different service advisors and were slow rolled. Dealerships ability to take care of customers in a timely manner has died! It’s extremely sad that I own 4 vehicles all 2 years old or less and total in value of over $270,000 and take all of them to a local quick lube type place for maintenance because I can’t find a dealership that will provide oil changes while you wait for them. Dealerships expect customers to drop them off and keep th... read more
Frequently asked questions about Ron Carter Chevrolet GMC in Alvin
How is Ron Carter Chevrolet GMC in Alvin rated?
Ron Carter Chevrolet GMC in Alvin has a 4.6 star rating with 4,995 reviews.
When is Ron Carter Chevrolet GMC in Alvin open?
Ron Carter Chevrolet GMC in Alvin is open now. It will close at 8:00 p.m.